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The gamer later on verified the put is successfully credited, therefore we marked that it complaint while the fixed. The ball player later on affirmed that all withdrawals were canned successfully, therefore we noted it criticism because the fixed. The ball 3 deposit slots bonus player on the Philippines is implicated from beginning multiple profile. The player away from Germany features asked a withdrawal one week prior in order to distribution that it ailment. The player out of Ireland provides asked a withdrawal 1 week previous so you can entry it problem.

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Player’s detachment has been stopped.: 3 deposit slots bonus

He’d responded to the fresh casino’s files consult, but the local casino got managed the account were the same and you can had withheld the brand new payout. Despite our very own attempts to keep in touch with the player to raised discover the problem and you may resolve the problem, he had maybe not responded to our very own queries. Consequently, we are able to not follow the investigation and you will were obligated to refuse the new complaint. The ball player out of Poland, after profitable 4k, tried account confirmation from the giving a great selfie which have ID 3 times. His account try after banned, for the casino saying the new recorded photos had been modified having visual design software. The ball player insisted the guy did not tamper to the photographs and you may is actually prepared to posting a lot more data files to own confirmation.

• The player recorded the brand new asked files, and then the new account is actually prohibited due to so-called suspicions of money laundering.
• The brand new gambling establishment are created in 2016 and it also holds the gaming licenses from the reliable gaming legislation, Curacao.
• The ball player got verified the completion of your verification process and you may had queried regarding the payout.
• The player out of Portugal has tried to request multiple distributions, sadly, all of them was rejected.
• The new casino accepted the fresh fee delays, attributing them to tech difficulties with the fresh additional commission vendor.
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The newest ailment try denied owed insufficient proof obtained on the athlete. The ball player away from Ecuador got encountered troubles withdrawing funds from their Vulkan Vegas account. Numerous detachment attempts got triggered errors and the purchases getting incomplete.

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The brand new local casino needed a photo of your own Astropay cards, but it is limited inside an online function. The fresh complaint try fixed pursuing the user are confirmed and you will withdraw their winnings. The player from Estonia is highly dissatisfied on the total gambling establishment experience. The ball player out of Portugal would like to close their account, however, he or she is incapable of contact the brand new local casino. The ball player out of Portugal given documents to own verification 14 days back, but the woman account however hasn’t been confirmed.

User is accused away from hiding their Ip throughout the gamble.

The gamer out of Germany played with spins, however, immediately after playing with per spin the guy educated a scientific glitch. Their spin is deducted rather than him understanding the results of they. The player from Brazil is struggling to complete the KYC.

The gamer’s membership are banned, and you may she missing the woman payouts while you are awaiting approval of her documents. Immediately after clarifications were provided concerning your conditions to the selfie, the player recorded the desired data files, that have been at some point acknowledged. The challenge are fixed, and the complaint is actually noted as the ‘resolved’ by the Problems Group.